Effective Date: December 20, 2024

1. General Conditions

1.1 Refunds are available only under limited circumstances, such as when a technical issue on our end prevents you from accessing purchased materials and no alternative solution is provided.

2. Non-Refundable Situations

2.1 No refunds will be provided once you have accessed the paid content.

2.2 Refunds are not available for inability to use the Services due to your own device or external factors beyond our control.

2.3 No refunds will be issued if you violate the Terms of Service.

3. Refund Process

3.1 To request a refund, contact us within 14 days of purchase with your order details.

3.2 Approved refunds will be processed within 7 business days to the original payment method.

4. Legal Rights

4.1 This Refund Policy does not affect any statutory rights you may have under applicable law.

5. Contact Information

For refund inquiries, please contact:

Email: support.dkmedia@gmail.com